Héritage de France is a French brand.
“Héritage de France” is a proper name and must not be translated.
Last update 27/05/2025
Héritage de France®
SAS au capital de 8000 euros
78, avenue de Suffren 75015 Paris FRANCE
| N° de téléphone | +33 1 43 56 03 01 |
|---|---|
| daphna@heritage-de-france.com | |
| RCS 813020625 of PARIS | |
These conditions govern the company's sales Héritage de France® SAS, 78, avenue de Suffren 75015 Paris FRANCE of antique, second hand and modern jewelry
The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. in case of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of Héritage de France® SAS. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. Héritage de France® SAS reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.The products remain the property of Héritage de France® SAS until full payment of the price has been received: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.
Any order appearing on the website www.heritage-de-france.fr & www.heritage-de-france.com implies acceptance of these General Terms and Conditions. Any order confirmation implies your full acceptance of these general terms and conditions of sale, without exception or reservation, all the data provided and the confirmation recorded will be considered as proof of the transaction, you declare that you are fully aware of it, that the order confirmation will be considered as signature and acceptance of the operations carried out, and that a summary of the information contained in your order will be sent to you via the e-mail address confirming your order.
The fact of validating your order implies for you the obligation to pay the indicated price, the payment of your purchases is made by credit card (CB, VISA, MASTERCARD, AMEX) via the payment platform of our bank LCL. The 3D Secure secure system has been set up.
In accordance with the provisions of article L.121-21 of the Consumer Code, for any purchase made on the website www.heritage-de-france.fr & www.heritage-de-france.com, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of withdrawal without having to justify reasons or pay any penalty. returns must be made in their original and complete condition (packaging, accessories, instructions). In this context, you are liable. Any damage suffered by the product on this occasion may be of such a nature as to prevent the right of withdrawal. the return costs are at your expense. in the event of exercise of the right of withdrawal, Héritage de France® SAS will refund the sums paid, within 14 days of notification of your request and via the same means of payment as the one used when ordering. the withdrawal form to copy, complete and return to Héritage de France® SAS:
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of retraction does not apply to personalized jewelry or having undergone a modification at the request of the customer.
THE JEWELS HAVING UNDERGONE THE FOLLOWING MODIFICATIONS ARE THUS EXCLUDED AND CANNOT BE RETURNED TO US:
- The jewels manufactured or modified at the request of the customer
- The jewels having been the subject of a setting to the size of the customer
- The jewels having been engraved at the request of the customer
Our products are offered as long as they are visible on the website www.heritage-de-france.fr & www.heritage-de-france.net and within the limits of available stocks. In case of unavailability of product after placing your order, we will inform you by email. Your order will be automatically cancelled. In addition, the website www.heritage-de-france.fr & www.heritage-de-france.com sells only unique pieces. Consequently, Héritage de France® SAS reserves the right to refuse orders for 2 identical items.
The jewellery is delivered to the delivery address indicated during the ordering process, within the time limit indicated on the order confirmation page, in the event of a delay in shipment, an email will be sent to inform you of any possible consequences on the delivery time indicated to you, in accordance with the legal provisions, in the event of a delay in delivery, you have the possibility to cancel the order under the conditions and terms defined in Article L 138-2 of the Consumer Code. In the meantime, if you receive the product, we will refund it and pay the shipping costs under the conditions of article L 138-3 of the Consumer Code. in the event of deliveries by a carrier, Héritage de France® SAS cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointments.
Legal Warranty of Conformity
In accordance with Articles L.217-3 et seq. of the French Consumer Code, all jewelry sold by Héritage de France® is covered by a two-year statutory warranty of conformity, starting from the date of delivery.
1. New Jewelry
For jewelry sold as new, any lack of conformity that becomes apparent within two years of delivery is presumed to have existed at the time of delivery, unless proven otherwise or unless such a presumption is incompatible with the nature of the item or the defect claimed.
2. Antique, Vintage, and Pre-Owned Jewelry
Antique, vintage, and pre-owned jewelry is also covered by the two-year statutory warranty of conformity.
However, for these items, only defects that become apparent within twelve months of delivery are presumed to have existed at the time of delivery, unless proven otherwise or unless such a presumption is incompatible with the nature of the item or the defect claimed.
After this twelve-month period, the Buyer remains entitled to the statutory warranty until the end of the two-year period but must establish that the defect existed at the time of delivery.
The age of the jewelry, its condition, any previous restoration work, and any characteristics or particularities expressly disclosed to the Buyer are taken into account when assessing conformity.
3. Warranty Exclusions
The statutory warranty of conformity does not cover damage occurring after delivery resulting from:
Impact, dropping, or accidental breakage;
Improper or abnormal use;
Inadequate care, maintenance, or storage;
Normal wear and tear;
Intentional damage;
Alterations, modifications, or repairs performed by a third party, where such work is responsible for the damage.
4. Warranty Claims and Remedies
In the event of a lack of conformity, the Buyer may request repair or replacement of the jewelry, subject to the conditions set forth in the French Consumer Code.
Where repair or replacement is impossible, particularly due to the unique nature of certain antique pieces, or in other circumstances provided for by law, the Buyer may be entitled to a price reduction or cancellation of the sale.
Any remedy provided under the statutory warranty of conformity shall be carried out at no cost to the Buyer, including necessary return shipping and transportation expenses, within the time limits established by applicable law.
This warranty applies without prejudice to the statutory warranty against hidden defects provided for under Articles 1641 et seq. of the French Civil Code.
The products offered comply with current French legislation. Héritage de France® SAS cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you plan to order, and Héritage de France® SAS cannot be held liable for any damage resulting from misuse of the purchased product, nor can Héritage de France® SAS be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses.
The language of this contract is French (this version is translated from French into English by the DeepL machine translator for information purposes. Any error or misinterpretation of this translation cannot engage the responsibility of Héritage de France®).
These conditions of sale are subject to French law. In the event of a dispute, the French courts shall have sole jurisdiction.
All the elements of the site www.heritage-de-france.fr & www.heritage-de-france.net are and remain the intellectual and exclusive property of Héritage de France® SAS. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple link or hypertext link is strictly prohibited without the express written consent of Héritage de France® SAS.
Héritage de France® SAS reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as to improve the services and information we send you, and may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment, and are also stored for security purposes, in order to comply with legal and regulatory obligations, in accordance with the law of 6 January 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.
Héritage de France® SAS will archive purchase orders and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the French Civil Code; the computerised registers of Héritage de France® SAS will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.
