Last update 24/11/2016
HERITAGE DE FRANCE
SAS au capital de 8000 euros
78, avenue de Suffren 75015 Paris FRANCE
|N° de téléphone||+33 1 43 56 03 01|
|RCS 813020625 of PARIS|
These conditions govern the company's sales HERITAGE DE FRANCE SAS, 78, avenue de Suffren 75015 Paris FRANCE of antique, second hand and modern jewelry
The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. in case of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of HERITAGE DE FRANCE SAS. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. HERITAGE DE FRANCE SAS reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.The products remain the property of HERITAGE DE FRANCE SAS until full payment of the price has been received: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.
Any order appearing on the website www.heritage-de-france.fr & www.heritage-de-france.com implies acceptance of these General Terms and Conditions. Any order confirmation implies your full acceptance of these general terms and conditions of sale, without exception or reservation, all the data provided and the confirmation recorded will be considered as proof of the transaction, you declare that you are fully aware of it, that the order confirmation will be considered as signature and acceptance of the operations carried out, and that a summary of the information contained in your order will be sent to you via the e-mail address confirming your order.
The fact of validating your order implies for you the obligation to pay the indicated price, the payment of your purchases is made by credit card (CB, VISA, MASTERCARD) via the payment platform of our bank LCL. The 3D Secure secure system has been set up. It is also possible to pay by credit card remotely (by phone) or by bank transfer (contact details on request). the card is debited at the time of the order.
In accordance with the provisions of article L.121-21 of the Consumer Code, for any purchase made on the website www.heritage-de-france.fr & www.heritage-de-france.com, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of withdrawal without having to justify reasons or pay any penalty. returns must be made in their original and complete condition (packaging, accessories, instructions). In this context, you are liable. Any damage suffered by the product on this occasion may be of such a nature as to prevent the right of withdrawal. the return costs are at your expense. in the event of exercise of the right of withdrawal, HERITAGE DE FRANCE SAS will refund the sums paid, within 14 days of notification of your request and via the same means of payment as the one used when ordering. the withdrawal form to copy, complete and return to HERITAGE DE FRANCE SAS:
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of retraction does not apply to personalized jewelry or having undergone a modification at the request of the customer.
THE JEWELS HAVING UNDERGONE THE FOLLOWING MODIFICATIONS ARE THUS EXCLUDED AND CANNOT BE RETURNED TO US:
- The jewels manufactured or modified at the request of the customer
- The jewels having been the subject of a setting to the size of the customer
- The jewels having been engraved at the request of the customer
Our products are offered as long as they are visible on the website www.heritage-de-france.fr & www.heritage-de-france.com and within the limits of available stocks. In case of unavailability of product after placing your order, we will inform you by email. Your order will be automatically cancelled and no bank debit will be made. In addition, the website www.heritage-de-france.fr & www.heritage-de-france.com does not have to sell unique pieces. Consequently, HERITAGE DE FRANCE SAS reserves the right to refuse orders for 2 identical items.
The jewellery is delivered to the delivery address indicated during the ordering process, within the time limit indicated on the order confirmation page, in the event of a delay in shipment, an email will be sent to inform you of any possible consequences on the delivery time indicated to you, in accordance with the legal provisions, in the event of a delay in delivery, you have the possibility to cancel the order under the conditions and terms defined in Article L 138-2 of the Consumer Code. In the meantime, if you receive the product, we will refund it and pay the shipping costs under the conditions of article L 138-3 of the Consumer Code. in the event of deliveries by a carrier, HERITAGE DE FRANCE SAS cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointments.
All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it may be returned, exchanged or refunded. all claims, requests for exchange or refund must be made by registered letter AR addressed to HERITAGE DE FRANCE SAS, 78, avenue de Suffren 75015 Paris FRANCE within 30 days of delivery. the jewellery must be returned to us in the condition in which you received it with all the elements (boxes, packaging). The shipping costs will be refunded to you on the basis of the invoiced rate and the return costs will be refunded to you upon presentation of supporting documents. the provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.
The products offered comply with current French legislation. HERITAGE DE FRANCE SAS cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you plan to order, and HERITAGE DE FRANCE SAS cannot be held liable for any damage resulting from misuse of the purchased product, nor can HERITAGE DE FRANCE SAS be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses.
The language of this contract is French (this version is translated from French into English by the DeepL machine translator for information purposes. Any error or misinterpretation of this translation cannot engage the responsibility of HERITAGE DE FRANCE).
These conditions of sale are subject to French law. In the event of a dispute, the French courts shall have sole jurisdiction.
All the elements of the site www.heritage-de-france.fr & www.heritage-de-france.com are and remain the intellectual and exclusive property of HERITAGE DE FRANCE SAS. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple link or hypertext link is strictly prohibited without the express written consent of HERITAGE DE FRANCE SAS.
HERITAGE DE FRANCE SAS reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as to improve the services and information we send you, and may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment, and are also stored for security purposes, in order to comply with legal and regulatory obligations, in accordance with the law of 6 January 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.
HERITAGE DE FRANCE SAS will archive purchase orders and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the French Civil Code; the computerised registers of HERITAGE DE FRANCE SAS will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.